Customer and Patient Funds Management System

Summary

The tender concerns a customer and patient funds management system for services for older people and people with disabilities in Helsinki. The authority is seeking a complete software-as-a-service (SaaS) solution suitable for elderly care units and group homes for people with disabilities; approximately 190 people currently use the system. The work includes implementation, maintenance, incident management, further development, and software and other updates. The supplier must provide at least training for administrators and users, prepare and maintain Finnish-language and, where applicable, Swedish-language instructions and system documentation, and provide the necessary licences if required. Check the official tender details and documents for the precise participation and technical requirements.