Renewal of maintenance and acquisition of licences for a security event orchestration and response automation solution

Summary

The Balearic Islands Health Service is procuring renewal of maintenance and licences for the Cortex XSIAM security event orchestration and response automation platform, including manufacturer support, updates, specialist consulting and training. The 36-month scope covers 2,500 employees, base ingestion of 500 GB per day plus 300 GB per day for the data lake, 800 GB of hot storage with 60-day retention, and storage for alerts and incidents with at least one year of retention. It also includes 30 consulting days, premium manufacturer support and 220 official training credits for four technical staff. The contract is not divided into lots; the licence period is scheduled from 1 February 2027 to 31 January 2030, with supply and implementation activities scheduled for one week.