Renewal of Palo Alto firewall subscriptions and support, with operational support services for Forschungsverbund Berlin

Summary

The procurement covers the renewal of Palo Alto firewall subscriptions and support for Forschungsverbund Berlin e.V., together with operational support services for its firewalls. The work includes support for Palo Alto NGFW licences and firewall systems, assistance to the buyer and its service providers in raising matters with the manufacturer, and compliance with Premium Partner Support service levels. The bid must include a description of technical and organisational data-protection measures and a complete list of planned subprocessors; bids missing either document will not be evaluated. Every criterion must be answered; a missing answer or a ‘No’ to an exclusion criterion leads to rejection.