Compliance requirements
The bidder and its management, supervisory body members, authorised representatives and other persons able to represent or control it must not have final convictions within the relevant five-year period, or an active exclusion obligation, for participation in a criminal organisation, corruption, fraud, terrorism-related offences, money laundering or terrorist financing, child labour or other forms of human trafficking. The bidder must also not have enabled the employment of unlawfully residing foreign nationals or breached applicable employment-pay requirements.
The bidder must have fulfilled its tax and social security payment obligations. The stated threshold for tax and social security payment arrears is EUR 0; the notice explains that, under Estonian tax rules, a tax arrear below EUR 100 or an arrear subject to a payment schedule may be treated differently when issuing a certificate. Any relevant arrears, corrective measures or binding payment arrangements must be disclosed and evidenced where requested.
The bidder may be excluded if it has seriously or repeatedly breached an earlier public contract, resulting in early termination, a price reduction, compensation or a contractual penalty. The bidder must not be subject to applicable international or Estonian sanctions, and must have the legal right to submit a bid under any restrictions based on the bidder's place of establishment or residence. The bidder must provide the requested confirmations and evidence, including information about persons authorised to represent or control the company who are not visible in the commercial register. If an exclusion ground exists, evidence of measures restoring reliability may be submitted where permitted by the procurement documents and applicable law.
Qualification criteria and exclusion grounds
The bidder must provide at least a case manager, legal adviser, psychological counsellor or psychotherapist, and psychosocial counsellor, and must submit the team members' names, role allocation and signed CVs.
- The case manager must have higher education in social work, a valid social worker qualification, or suitable professional training and higher education for providing victim support. Suitable preparation may include previous work in counselling, social work or human trafficking. The case manager must complete basic victim-support training and further training on violence against women within one year of starting work, or have completed a corresponding higher-education subject. A person who provided the service as at 31 March 2023 is exempt from this training requirement. A copy of the education or qualification document and a signed CV must be submitted.
- The legal adviser must have a master's degree in law and must meet the same training requirement, subject to the 31 March 2023 exemption. A copy of the education document and a signed CV are required.
- At least one psychological counsellor or psychotherapist must be included. A psychological counsellor must hold a valid qualification as a clinical psychologist, counselling psychologist or school psychologist, or a master's degree in psychology. A psychotherapist must have suitable psychotherapy training for victim support and the required professional qualification, medical specialisation, nursing specialisation or master's degree in psychology or social work. A psychologist working with victims' children must additionally have training and work experience in working with children. The relevant education or qualification document, signed CV and training confirmation must be submitted.
- The psychosocial counsellor must have secondary education and meet the same victim-support and violence-against-women training requirement, subject to the 31 March 2023 exemption. A copy of the education document and a signed CV are required.
The bidder must identify authorised persons who can represent, control or make decisions for the company and who are not visible in the commercial register, or confirm that there are no such persons. Safe temporary accommodation for victims and accompanying children must be insured and comply with the applicable requirements for residential premises or accommodation establishments. A written agreement must exist between the service provider and accommodation provider. The bidder must confirm compliance, and the contracting authority will inspect the proposed accommodation before contract award.
The bid must include the prescribed service description, budget form and risk-mitigation form. If submitting a joint bid, the bidder must provide a power of attorney for the authorised representative. Where applicable, the bidder must identify and justify trade secrets; the bid price and evaluation-related numerical indicators may not be classified as trade secrets. The bidder must not use Russian nationals, residents or Russian-established entities, or entities majority-owned or directed by them, as subcontractors or suppliers for more than 10% of the contract value.