Hosting, maintenance and technical support for Teatro Real websites and mobile applications

Summary

Fundación del Teatro Real is procuring services in two lots for an initial period of 36 months, with two possible 12-month extensions. Lot 1 covers hosting, support, corrective and preventive maintenance, and further development of the theatre’s websites and portals, including My Opera Player, the tourist audio-guide web app, the historical archive, support and donation portals, and AI integrations; the scope includes at least 1,090 hours of annual technical and functional work, 800 annual development hours, and an estimated 250 annual hours for AI development. Lot 2 covers corrective, technical, adaptive and evolutionary maintenance of the official iOS and Android ticketing and programme-information apps, with continuous support.