Tender detail
Support and maintenance service for the Knosys application
Summary
Oviedo City Council is procuring support and maintenance for the Knosys application used by its Municipal Archive and Documentation Section, which holds more than 140,000 records. The service covers user and technical support, incident diagnosis and correction, software updates and patches, and compatible evolutionary maintenance; the contract is not divided into lots. It has an initial term of one year, with up to four annual extensions.
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