Renewal of the subscription-based supply of OpenText GroupWise EM Initial Bus licences

Summary

The procurement covers the subscription-based renewal of OpenText GroupWise EM Initial Bus licences for the email service of the regional parliament of Castilla-La Mancha, together with related support, maintenance, updates and licence administration. It includes 150 annual licences and up to 30 hours of corrective support per year; unused support hours will not be charged. The contractor must supply, remotely install and configure the licences, provide extended support, and deliver the manufacturer's official licence and support information. Support must be available on weekdays from 08:00 to 20:00, with a response to incidents within 24 hours. The contract runs for 12 months from 1 January 2027 and may be extended in annual periods up to a total duration of three years. The estimated budget is EUR 9,720 excluding VAT (EUR 11,761.20 including VAT); bids may not exceed the budget, and price is the sole award criterion. Bidders must meet the stated financial and technical capacity requirements, be officially registered, and assign a support technician with the specified Novell certifications. Bids must be submitted electronically with the required declaration and price offer.