Elasticsearch Enterprise licence and product support

The exclusion grounds cover final convictions within the previous five years, or an exclusion period that remains in force, for participation in a criminal organisation, corruption, fraud, terrorist offences, money laundering or terrorist financing, and child labour or other forms of human trafficking. These grounds also apply to relevant members of the bidder’s administrative, management or supervisory bodies and persons authorised to represent, make decisions for or control the bidder. Other grounds include unpaid taxes or social security contributions, enabling a foreign national without a lawful basis to stay in the country to work or breaching rules on foreign nationals’ employment, and entering into the contract in breach of an international or Estonian government sanction. The notice indicates a zero-euro threshold for tax and social security arrears; under Estonian rules, a tax-debt certificate is not issued where the debt is below EUR 100 or its payment has been deferred. Where applicable, the bidder may describe measures taken to restore its reliability.

The bid must comply with the tender documents; conditional bids are not permitted. The bidder must provide a certificate issued by the software solution’s manufacturer confirming its right to resell the product and provide product support in Estonia. The bidder’s team must include at least one person trained in and officially certified by the manufacturer for the proposed software, who can advise the contracting authority in Estonian without using third parties, including translation services; supporting information or documents must be provided. For a joint bid, the bidders must appoint an authorised representative and provide the relevant power of attorney. Where equivalence is relevant, the bidder must explain it and provide supporting evidence; equivalent solutions and evidence may be accepted under the conditions in the tender documents. The bidder must identify any trade secrets in its bid and explain the designation; the bid price and evaluated numerical indicators may not be classified as trade secrets. The successful bidder must provide the name and signing authority of the contract signatory and the contract contact person’s name, telephone number and email address. No financial-capacity or prior-experience threshold is specified in the available documents.