Customer management software e-file maintenance and development service

The bidder must confirm that neither it nor its management, administrative or supervisory body members or representatives has received a final conviction within the last five years for offences such as participation in a criminal organisation, corruption, fraud, terrorism-related offences, money laundering or terrorist financing, or child labour or human trafficking. Grounds for exclusion may also include tax or social security debt, breaches of environmental, social or labour law, bankruptcy or other insolvency, suspended business activities, serious professional misconduct, anti-competitive agreements, conflicts of interest or material breaches of previous public contracts. The bidder must not submit false information, omit required information or documents, or attempt to obtain confidential information from the contracting authority. National and international sanctions-related grounds and offences concerning the employment of illegally staying foreign nationals must also be checked. Where legally permitted, the bidder may provide evidence of measures taken to restore its reliability.

Within the 36 months preceding the start of the procurement, the bidder must have at least one properly completed or ongoing contract for the maintenance and development of software on the Odoo platform, with a value of at least EUR 100,000 excluding VAT. The bidder must provide the reference contract number and procurement reference number where available, the contract validity period and value, and the other contracting party’s contact details, including the contact person’s name, email address and telephone number. The bidder must have its own implemented information security management system meeting at least ISO/IEC 27001 or an equivalent standard and covering the development, testing, deployment and maintenance processes of the e-file software. Reliance on another entity’s resources is not permitted for this requirement. A copy of the certificate or other evidence of compliance must be submitted. The tender must comply with all tender document requirements, be unconditional and present the price according to the prescribed structure. In a joint tender, a power of attorney for the joint tenderers must be included; a power of attorney is also required if the tender is submitted by a person without representation rights recorded for the bidder in the commercial register. The bidder must confirm that it will not involve, for more than 10% of the contract value, sanctioned Russian nationals, residents or entities, entities owned by them or subcontractors or suppliers acting under their instructions. Trade secrets must be identified and justified separately, but the tender price and numerical figures used for evaluation may not be classified as trade secrets.