AI-based voice transcription agent service for primary care consultations

Summary

The tender covers the provision of an AI-based voice transcription service in SaaS mode for 27 comprehensive primary-care reference centres. The service must record and transcribe consultations, structure clinical information, generate reports and integrate validated information into the electronic health record. The supplier is responsible for deployment, integrations, training, functional and technical support, maintenance, monitoring, and the transfer of data and operational knowledge at the end of the contract. Catalan and Spanish are mandatory languages; the target scale is approximately 500 users, around 750–900 healthcare professionals and up to 500 concurrent transcriptions. The deadline shown in the structured notice is 15 September 2026 at 00:00; the official procurement information should be checked for the definitive submission deadline.