Managed SOC Service

Summary

The tender concerns the replacement of the City of Neckarsulm’s existing managed SOC service with continuous professional IT security monitoring. The service must support 700 users and 110 servers and include SIEM, XDR and NDR functions, round-the-clock monitoring, alert analysis, incident response, IT forensics, threat hunting, log retention and reporting. Bidders must confirm all mandatory technical and organisational requirements and submit a detailed solution. Quality accounts for 60% of the evaluation and price for 40%. The submission deadline is 15 September 2026 at 13:00; the contract will run for three years with a possible one-year extension.