Tender detail

Complete workplace IT service

Summary

The tender concerns a complete workplace IT service, including the supply of computer equipment and accessories as well as computer-related management, support and consultancy services. The bidder must submit a complete price offer, equipment characteristics and product descriptions, together with full manufacturer specifications for laptops and displays. The tender must confirm at least a two-year warranty, declaration of REACH Candidate List substances, arrangements for reuse and recycling of retired equipment, and confidential handling and erasure of data carriers. Conditional tenders are not permitted.

Reference number
314151-0000
Buyer
OÜ Rail Baltic Estonia
Country
Estonia (EST)
Procedure
Open procedure
CPV
72500000 Computer-related services
Deadline
2026-10-05
Status
Open
Contract subject
Services
Estimated value
2 500 000,00 EUR
Source
RHR

Participation requirements

Tender requirements are available in the official tender documents.

Compliance requirements

The bidder must confirm that neither it, nor its management or supervisory body members, proxies, or other authorised representatives or controllers have been finally convicted within the last five years of participation in a criminal organisation, corruption, fraud, terrorism, money laundering or terrorist financing, or offences involving child labour or human trafficking. Where a relevant conviction exists, the required details and, where applicable, a description of remedial measures restoring reliability must be provided. The bidder must not have outstanding taxes or social security contributions. The company must also not be bankrupt, in liquidation, subject to insolvency proceedings, in an arrangement with creditors, in a comparable situation, under the administration of a liquidator or court, or have suspended business activities. Grounds for exclusion may also include breaches of environmental, social or labour law, serious professional misconduct, agreements restricting competition, a conflict of interest, or material or repeated breaches of previous public contracts resulting in early termination, damages or another sanction. The bidder may be excluded for submitting false information, failing to provide required information or additional documents, improperly influencing the contracting authority’s decision-making, or seeking confidential information. National exclusion grounds may also apply in relation to enabling the employment of an unlawfully staying foreign national, being subject to an international sanction or entering into a sanctions-related contract, conviction for tax offences, local tax debt owed in the contracting authority’s area, or restrictions on participation in the procurement. For the verification of exclusion grounds, the bidder must provide the names and personal identification codes of authorised persons who are not visible to the contracting authority in the company’s register card, or confirm that no such persons exist. The tender must confirm the absence of corrupt acts and that the bidder will not involve subcontractors or suppliers accounting for more than 10% of the contract value who are Russian nationals, residents or entities established in Russia, entities owned by them by more than 50%, or persons acting as their representatives or under their instructions. The bidder must also confirm that the offered goods are not subject to international sanctions and do not originate from a sanctioned region. A joint tender must include a power of attorney appointing the authorised representative of the joint bidders. The bidder must declare any business secrets and provide reasons for the classification. The tender price and other numerical figures relevant to the evaluation may not be classified as business secrets. If a joint tender is submitted, the required power of attorney must be included.

Qualification criteria and exclusion grounds

The bidder must be registered in the business register of its country of establishment where such registration is required by national law. The bidder’s average net turnover for the last three financial years completed before the start of the procurement (01 January 2023 to 31 December 2025) must be at least EUR 2,500,000 per financial year. Joint bidders may add their turnover figures together. At the contracting authority’s request, extracts from the financial statements for the three most recently completed financial years must be submitted, unless the information concerning an Estonian company is publicly and freely available to the contracting authority. During the 36 months preceding the start of the procurement, the bidder must have properly performed at least 2 contracts. Each contract must have lasted at least 12 consecutive months and had an annual value of at least EUR 150,000. Under both contracts, the bidder must have provided workplace IT management services for at least 70 workstations, cloud service management such as Microsoft 365 or an equivalent solution, information security and cybersecurity services, and network equipment management. The tender must include descriptions of the contracts, their value, performance period and client details; client confirmations must be provided upon request. The bidder must have an information security management system complying with ISO/IEC 27001 or an equivalent standard. Upon request, a copy of the valid certificate or evidence from an independent competent party confirming equivalence must be submitted. Reliance on another entity’s resources is not permitted for this requirement. In a joint tender, the required system must be held by all joint bidders and, where applicable, by the entity whose capacity is relied upon. The tender must include fully completed Excel versions of Annex 3, the price schedule, and Annex 5, the equipment characteristics form. Prices and totals must be stated in euros, exclusive of VAT, with no more than two decimal places. The articles, names, descriptions, parameters, units of measurement and quantities provided in the forms may not be altered or deleted. Descriptions of all offered products and full manufacturer specifications for laptops and displays must also be submitted. The tender must confirm a warranty of at least two years. Declarations or evidence concerning REACH Candidate List substances exceeding 0.1% by mass, arrangements for reuse and recycling, and, where applicable, evidence concerning a producer responsibility organisation, licensed waste operator or environmental permit must be provided. The bidder must also describe the collection of equipment, confidential handling and erasure of data carriers, and dismantling for recycling and disposal.