Tender detail

Creation of the PULSE Project Community Services Portal (Tartu Health Care College)

Summary

The State Shared Service Centre is procuring, for Tartu Health Care College’s PULSE project, the analysis, development, testing and deployment of a community services portal. The scope also includes documentation, training, integrations, handover of the source code, maintenance and a 12-month warranty.

Reference number
313237-0000
Buyer
Riigi Tugiteenuste Keskus
Country
Estonia (EST)
Procedure
Open procedure
CPV
72262000 Software development services
Deadline
2026-11-04
Status
Open
Contract subject
Services
Estimated value
90 000,00 EUR
Source
RHR

Participation requirements

Tender requirements are available in the official tender documents.

Compliance requirements

The bidder must declare whether it or any person in its management, supervisory bodies or authorised representation has, within the last five years or while an exclusion period remains in force, been convicted of participation in a criminal organisation, corruption, fraud, terrorist offences, money laundering or terrorist financing, or the illegal use of child labour or other forms of human trafficking. Declarations also cover breaches of tax or social-security contribution obligations, including outstanding tax debt (the notice gives a threshold of EUR 0; it notes that Estonian tax-debt certificates are not issued for debt below EUR 100, excluding certain interest, or where payment has been rescheduled). Other grounds include breaches of environmental, social or labour obligations; bankruptcy, insolvency, liquidation, an arrangement with creditors, administration of assets by a liquidator or court, suspended business activity, or a similar status; serious professional misconduct; agreements or conduct intended to distort competition; an unmanageable conflict of interest; involvement in preparing the procurement that creates an unremedied competitive advantage; significant or repeated breaches of earlier contracts resulting in termination or comparable sanctions; false or misleading information, withholding information or required documents, or attempts to obtain confidential information or improperly influence the procedure. National grounds also cover enabling a foreign national to work unlawfully, being subject to an international sanction that would make the contract unlawful, conviction of tax offences, and restrictions on eligibility based on the bidder’s place of establishment. Where permitted, the bidder may provide evidence of measures taken to restore its reliability.

Qualification criteria and exclusion grounds

The bidder must provide a project-team description showing the team’s composition, members’ names and roles, their workload in FTEs or hours, relevant experience, and any replacement members or support team. The team must include at least two people performing development roles. The description must also cover the project manager or lead developer’s role and experience developing web solutions, portals or information systems, including at least one relevant project with a reference or other verifiable information. It must identify the person responsible for information security and data protection and describe relevant experience with E-ITS, GDPR or information security, as well as how these matters will be addressed during the project. The bidder must confirm that team members have agreed to participate and for their details to be included in the bid. Team competence, key personnel experience, and information-security and data-protection competence are assessed under the award criteria; the supplied document does not state the scoring details. The bidder must submit a quality assurance and testing plan covering the testing strategy, functional, load, security and usability testing, project-linked testing stages and schedule, defect classification and handling, and the contracting authority’s involvement in testing and validation. The plan’s content, level of detail and quality are assessed under the award criteria; the supplied document does not state the scoring details. The bid must follow the prescribed price structure and confirm compliance with the tender documents; conditional bids are not permitted. Joint bidders must appoint an authorised representative and provide the relevant authorisation. The bidder must identify authorised persons who can represent, direct or control it but are not shown in the business register, or confirm that there are none. Any business secrets must be identified and justified; prices and other specified evaluation-related figures may not be designated as business secrets. The bidder must confirm that, in performing the contract, it will use only subcontractors and suppliers established in Estonia, another EU Member State, an EEA contracting state or a country party to the WTO Government Procurement Agreement. It must also confirm that it will not involve subcontractors or suppliers accounting for more than 10% of the contract value if they are Russian nationals, residents or entities established in Russia; are more than 50% directly or indirectly owned by such persons or entities; or act on their behalf or under their instructions. Environmental commitments include primarily providing deliverables digitally, keeping digital files to an appropriate size and deleting unnecessary drafts and working files promptly, and preferring Type I eco-labelled products if printing is necessary.