GRSK UCaaS / CCaaS solution

Summary

GRSK is procuring the delivery and provision of one operational UCaaS / CCaaS solution, including maintenance and support. The contract will run for at least 4 years plus an implementation phase; the contracting authority may extend it up to three times, each for a maximum of 2 years, followed by a 12-month transition period. The estimated contract value is EUR 2 million, and commencement is expected in the first quarter of 2027.