European tender for ICT management

Summary

The tender seeks one provider for ICT management services in Utrecht. The scope covers service level management, technical management and support for security management. The initial contract period is 3 years, with the contracting authority having a unilateral option to extend it seven times by one year, for a maximum total period of 10 years. The estimated value is EUR 95,000 per year and EUR 950,000 over the full period, excluding VAT; EUR 95,000 per year is also the maximum annual cost ceiling. Tenders must be submitted electronically in Dutch by 7 October 2026 at 12:00. The award criteria are price, weighted at 25 points, and three quality criteria weighted at 20, 35 and 20 points. The contract is not divided into lots, and a partial tender or a tender exceeding the price ceiling will result in exclusion from the procedure.