Managed Service Provider for ICT

Summary

Stark is procuring one Managed Service Provider for ICT services in Hoogeveen. The provider must proactively monitor and optimize the availability and security of Stark’s ICT environment, including Microsoft 365 and Azure management, endpoint management, identity and access management, incident management, monitoring, backup and recovery, implementation, reporting and consultancy. The initial environment covers approximately 120 end users, 92 fixed workstations, 28 mobile workstations and 124 SCEPman/RADIUSaaS licences; these quantities are indicative and may change by 10% during the contract. The contract starts on 1 January 2027 for three years, with up to three one-year extensions, and ends no later than six years after commencement. Offers must be submitted electronically by 12 October 2026 at 12:00. The award is based on the best price-quality ratio: quality carries 650 of 1,000 points and price 350 points.