Hosting, support and maintenance for the municipal archive management application of San Vicente del Raspeig

Summary

The tender covers four years of hosting, user support, maintenance and digital preservation for the municipal archive management application of San Vicente del Raspeig. The contractor must continue operating the existing archive software as a service, support the management of physical and electronic records, provide search and public or controlled online access, and integrate the solution with the case-management, user-authentication and electronic-signature systems. The work also includes implementation and any required data migration, including migration from T-Systems of 8,565 electronic resolutions produced between May 2015 and 31 May 2020; the data-migration deadline is 30 days. The service includes physical and electronic archive modules, full-text search, an online archive portal, an OAI-PMH repository and an OAIS-based digital-preservation service. Hosting must include at least 1 TB of storage. Required service availability is 99.5%; in the event of total failure, the recovery time objective is 4 hours and the recovery point objective is 5 minutes. The contract runs for four years from the start certificate, with no extensions provided. The four-year budget ceiling is EUR 153,428 including VAT; the documents state an estimated value of EUR 152,160. Bids are scored on price (up to 80 points), ISO certificates (up to 16 points) and a current interoperability certificate (4 points). Participation requires at least a HIGH-category national security certificate and compliance with the financial-standing and relevant-experience requirements. Bids must be submitted electronically.