Facility services at Koopvaarder 1 in Hoorn

Summary

The tender concerns a framework agreement for facility services at Koopvaarder 1 in Hoorn, a municipal accommodation location for approximately 70 Ukrainian displaced persons. The contract covers location management, including minor technical maintenance, checking house rules, resident registration, room inspections, reporting, resident contact, fire-safety monitoring and checks, as well as cleaning common areas, outdoor areas and, where necessary, pest control. The agreement is planned for 1 November 2026 to 1 March 2028, with one possible extension of up to 32 months, and has a maximum estimated value of EUR 800,000 excluding VAT. The bid must include the required European Single Procurement Document, two reference competences, a price form, a transition plan, an SLA and KPI proposal, and information about the proposed location manager. The award is based on the best price-quality ratio, with the plan of approach worth 50 points, SLA and KPIs 30 points, and the location manager 20 points.