Implementation and maintenance of a sanctions risk and customer due diligence information management system

Summary

The tender concerns the supply, implementation, user training and one year of quality maintenance for a sanctions risk and customer due diligence information management system for Latvijas Banka. The system must be implemented within one month after the contract enters into force, preferably by 19 November 2026, and will be hosted at Latvijas Banka’s premises in Riga. The tender submission deadline is 24 September 2026. The bidder must provide an integrated system supporting sanctions screening, customer due diligence, real-time transaction screening, connectivity with Temenos Transact, sanctions-list updates within 24 hours, manual searches and batch-file uploads. The licence must cover 50 sanctions-tool users and 4 customer due diligence-tool users, and the system must support monitoring of up to 150,000 accounts and transactions per year. Participation requires a system description, tender form, experience confirmation, cybersecurity compliance certification and other documents required by the procurement regulation. During the previous three years and in 2026 up to the tender submission date, the bidder must have concluded at least 3 contracts with at least 3 EU-licensed credit institutions or EU central banks for the use of sanctions risk and customer due diligence information management systems. The award is based on the lowest total contract price.