Procurement of intelligent care and service needs assessment software

Summary

Itä-Uusimaa Wellbeing Services County is procuring a SaaS solution to support intelligent assessment of care and service needs. The contract includes implementation and ongoing support, advice and expert services. The solution will be used through digital service channels and by professionals in multichannel interactions, and integrated with the county’s Flowmedik chat platform. The estimated value is €250,000 excluding VAT over four years; the contract is fixed-term for two years and then continues indefinitely.