Quality and Supervision Information System

Summary

The tender concerns the procurement of a quality and supervision information system as a complete service, including support and maintenance, for the City of Helsinki’s social services, healthcare and rescue services divisions. The system must support employees, supervisors and management and consolidate supervision data into a unified, usable solution. The solution includes a quality and supervision module, modules for reporting deficiencies, adverse events and hazardous incidents, tools supporting the work of social and patient ombudsmen, and medication administration authorisation management. The estimated value is EUR 600,000. The submission deadline is 12 October 2026 at 09:00. Detailed functional and other requirements are set out in the annexes to the tender documents.