Procurement of IT Project Manager and Expert Services

Summary

The tender concerns IT project manager and expert services to support the specification, programming, testing and management of the Finnish Tax Administration’s new and existing systems, as well as continuous service delivery. It is divided into six lots: cloud-based application development; artificial intelligence applications and new technologies; automation and process analytics; project manager and Scrum Master services; ServiceNow service management and workflow platform development and maintenance; and user-centred development. Three suppliers and three reserve suppliers will be selected for each lot. The contract is intended to start on 16 November 2026 and will run for 72 months; the tender submission deadline is 5 October 2026 at 09:00 UTC. The arrangement is a framework agreement, and the precise participation, evidence and compliance requirements must be checked in the tender documents.