Nurse call systems

Summary

The tender covers nurse call systems, fall detection solutions and mobility monitoring systems for the City of Helsinki’s social services, healthcare and rescue services. The solutions will be used in hospitals, senior centres, care homes, care and rehabilitation units, and other environments requiring round-the-clock care. The system must support conventional nurse calls and proactive alerts using new technology, for example when a person gets out of bed or falls. The procurement is intended to establish a framework agreement with up to five suppliers, with the solutions mainly procured as an integrated service. The estimated value is EUR 10,000,000 and the tender submission deadline is 9 October 2026 at 09:00 UTC. Bidders must take account of scalability, interoperability, ease of use, reliability, and data protection, information security and other regulatory requirements.