Request for information: Web service quality and feedback tool as a SaaS service

Summary

This is a request for information concerning the planned procurement of a web service quality and feedback tool delivered as a SaaS service. The solution would comprise three modules: accessibility, visitor feedback and analytics. The aim is continuous, comprehensive quality monitoring of visitor traffic on Traficom’s websites and online services. Suppliers are invited to comment on the draft procurement documents and their annexes. The estimated value is EUR 455,000, and responses are due by 10 September 2026 at 13:00 UTC. Detailed service requirements are set out in the referenced procurement documents.