Reception services at the La Curtidora Business Centre

Summary

The contract is for reception services at the La Curtidora Business Centre in Avilés. The service must operate Monday to Saturday from 6:00 to 22:00, excluding public holidays, in four shifts: 6:00–14:00 and 14:00–22:00 on weekdays and Saturdays. Reception staff will welcome and direct visitors, monitor the movement of people and goods, open and close rooms, manage keys and access cards, handle calls and correspondence, monitor parking, alarm and lighting systems, and report incidents to management. The contractor must arrange cover for absences, staff training and uniforms, and provide a continuously available control centre. The initial contract runs from 1 January to 31 December 2027 and may be extended by one year. The estimated total value for two years is €162,514.35 excluding VAT (€196,642.36 including VAT). Offers are evaluated on price for up to 64 points and for up to 36 points based on the bidder’s workforce in Asturias and certificates for quality-management and occupational health and safety management systems. Bidders must demonstrate the required economic and technical capacity: annual turnover of at least €244,000 and comparable service experience worth at least €56,881, or meet the specified contractor-classification route. An average workforce of at least 8 employees is also required. Bidders must submit the required declarations; the successful bidder must provide supporting evidence, a 5% definitive guarantee and civil liability insurance with cover of at least €1,000,000. Full participation and service requirements are set out in the tender documents.