Visitor-support and access-control services at Las Familias Park, Phase I, Almería

Summary

The tender covers visitor-support and entrance-control services at Phase I of Las Familias Park in Almería for two years. Staff will guide and check visitors, open gates, safeguard keys, check entry documents without retaining them, monitor restricted areas, and inspect the condition of park facilities and property. Service is required every day of the year from 06:00 to 22:00 in two shifts, for a total of 11,744 staff hours. Participation is reserved for social initiative special employment centres; subcontracting is generally prohibited, except for server services where personal-data processing is involved. Price is worth up to 60 points and the technical proposal up to 40 points. The technical proposal must describe the park and its existing occupancy-control system, as well as service organisation, staff, equipment, schedules and training. The proposal is limited to 60 pages. The estimated contract value is €191,617.32 excluding VAT, or €231,856.96 including VAT; extensions are not allowed. Bidders must prove their social initiative special employment centre status, required turnover and comparable experience, and provide the required team. The service must be performed directly by the contractor’s own staff and resources; the contractor must also provide 100 overtime hours per year and specified public-address equipment. The tender documents identify three workers from the current service, but whether they must transfer is disputed: the incumbent says their employment ended on 14 April 2026 and does not consider the legal transfer position conclusive.