Specialized technical support service for software engineering

Summary

The tender concerns a specialized technical support service for software engineering, focused on designing, developing, integrating, maintaining and testing user interfaces for the company’s applications. The work uses Svelte as the main framework together with HTML5, CSS3, JavaScript/TypeScript, APIs and WebSockets, and includes frontend development, testing, documentation, secure development, National Security Scheme compliance, configuration management and knowledge transfer. The contract is for 12 months, with one possible 12-month extension. The maximum initial price is EUR 70,000 excluding VAT, or EUR 84,700 including 21% VAT; the estimated total value including the extension is EUR 140,000. The tender is not divided into lots and offers must be submitted electronically. The stated deadline is 24 September 2026. Bids are assessed on a best price-quality basis: price carries 45 points, the assigned team 29, service methodology 10, integration with the engineering team 5, quality and good practices 5, and similar services for more than three clients during the last five years 6 points. A minimum of 24.5 points is required for the criteria assessed by professional judgment. The successful contractor must also provide the specified deliverables, a three-month service handover period where applicable, and a 12-month warranty for accepted work.