Maintenance of the video surveillance camera system at Jundiz Industrial Park

Summary

The tender concerns a 24-month preventive maintenance and communications support service for the industrial park’s video surveillance system in Vitoria-Gasteiz, starting on 1 January 2027, with a possible one-year extension. The system includes 21 IP cameras, one digital recorder and communications equipment. Corrective works for incidents or faults are outside the contract, except where they concern the transmission medium. The supplier must provide unlimited mobile data up to at least 400 GB without reduced transfer speed, four preventive CCTV inspections per year, alarm-receiving-centre connectivity for early fault detection, and incident review and assessment. Response times are up to 72 hours for minor incidents, 48 hours for serious incidents and 24 hours for very serious incidents. The estimated contract value is EUR 8,677.68 excluding VAT; the base tender budget is EUR 7,000 including VAT. Price is the only award criterion, worth 100 points. Offers must be submitted electronically by 16 September 2026.