Procurement of a shared waste management system for Nordværk

Summary

The tender concerns the procurement, implementation, subsequent operation and maintenance of a new information system for Nordværk’s waste collection administration. The system must support customer administration, case handling, work and route planning, waste collection registration, deviation management, reporting and data processing used as the basis for billing. The work includes configuration, data migration, integrations, testing, training, documentation and commissioning. The system must integrate with billing, GIS, self-service, weighing and other third-party solutions, and meet requirements for availability, security, stability, traceability and data integrity. The implementation period is up to 12 months, followed by a six-year operation and maintenance period, with the possibility of two 12-month extensions. The estimated value is EUR 30,000,000 and the tender submission deadline is 30 September 2026. The machine-readable notice did not specify precise qualification or compliance requirements; these must be checked in the tender documents.