Tender detail

Tender for the Sale of Coins and Souvenir Products and the Provision of Cash Services

Summary

The tender seeks a partner to manage the sale of the Bank of Estonia’s coins and souvenir products through an online sales environment and two physical sales points, one at the Bank of Estonia’s premises in Tallinn and one in Tartu. The partner will also provide the cash services specified in the tender documents at the physical sales points. The bidder must meet the turnover and experience requirements, provide a suitable team and project manager, submit a service delivery description, create or adapt the online shop within 60 calendar days of contract signing, and operate or establish a sales point in Tartu within two months. Price information must follow the prescribed structure and conditional tenders are not permitted.

Reference number
313814-0000
Buyer
Eesti Pank
Country
Estonia (EST)
Procedure
Open procedure
CPV
55900000 Retail trade services
Deadline
2026-09-21
Status
Open
Contract subject
Services
Estimated value
Not published
Source
RHR

Participation requirements

Tender requirements are available in the official tender documents.

Compliance requirements

The bidder must confirm that neither it, nor its management or supervisory board members, representatives or controlling persons are subject to mandatory exclusion grounds. These include final convictions for participation in a criminal organisation, corruption, fraud, terrorism-related offences, money laundering or terrorist financing, and the use of child labour or other forms of human trafficking. The tender also checks the payment of taxes and social security contributions, compliance with environmental, social and labour-law obligations, bankruptcy and other insolvency situations, liquidation, suspended business activities, serious professional misconduct, anti-competitive agreements, conflicts of interest, prior involvement in preparing the procurement, serious breaches of previous contracts, and the submission of false information or failure to provide required documents. National exclusion grounds also concern enabling an unlawfully residing foreign national to work, the application of international or national sanctions, and convictions for tax offences. The bidder must provide the confirmations required in the ESPD and, where applicable, supporting evidence; remedial measures may be described in cases where this is permitted. Subcontractors and suppliers performing more than 10% of the contract value may not be entities with the specified Russian connections or entities acting under their control.

Qualification criteria and exclusion grounds

The bidder’s total net turnover must have been at least EUR 300,000 in each of the last three financial years completed before the procurement started, corresponding to at least EUR 900,000 in total. The bidder must have previous experience in both required areas: selling products made of precious metals and providing currency exchange services. At least two previous service experiences or activities are required, one involving the sale of precious-metal products and the other involving the provision of currency exchange services. The tender must include descriptions of both experiences and information on their value, period and client to the extent necessary for the contracting authority to assess the experience. The bidder must provide a sufficient number of competent employees to staff the online shop and the two physical service points and must appoint a project manager responsible for contract performance. The project manager’s CV must demonstrate previous experience in organising online sales and managing customer service processes. The tender must include a service delivery description covering sales, customer service, order processing and other activities required to perform the contract. The bidder must create or adapt a compliant online sales environment within 60 calendar days of contract signing and confirm that it has a distribution network or partner capable of arranging deliveries to customers in Estonia and abroad. A physical sales point must already exist in Tartu or be established within two months of contract signing. The tender must comply with the procurement documents, conditional tenders are not permitted, and a power of attorney for joint bidders must be submitted where applicable. The price must be submitted using the prescribed structure. Any trade secret must be justified; the tender price and numerical figures used for evaluation may not be designated as trade secrets.