Supply of subscriptions and warranty service for Palo Alto devices for 12 months

Summary

The procurement covers a 12-month subscription licence supply and warranty service for the contracting authority’s Palo Alto equipment: two PAN-PA-3250 devices and one PAN-M-200 device. The supplier must ensure uninterrupted licence coverage by 2 October 2026 and provide warranty service until 2 October 2027. The service must be delivered by the manufacturer or an authorised representative, include repairs, replacement parts or equipment, manufacturer support access and software updates, and provide Polish-language technical assistance. Urgent faults must be resolved by the next day; where this is not possible, equivalent replacement equipment must be supplied, installed and configured. The tender is submitted electronically in Polish by 7 September 2026 at 12:00. Price is the only award criterion, with a weight of 100%. No bid guarantee is required, but the successful bidder must provide performance security equal to 5% of the contract value.