HAN Learning Materials Bank and HAN Search System

Summary

The tender concerns the supply, implementation and operation of two SaaS systems for HAN University of Applied Sciences: a learning materials bank and an optional search system. The initial contract period is four years from 1 March 2027, with four possible two-year extensions, allowing a maximum term of 12 years. The search system may be taken up after award if the business case is positive. The supplier must provide a complete Dutch-language tender electronically by 30 November 2026 at 12:00. The solution must satisfy all mandatory functional, security, privacy, interoperability, accessibility, performance and archiving requirements. The annual combined cost of the learning materials bank and search system may not exceed EUR 300,000, including indexation, calculated as an average over 12 years. Awarding is based on the best price-quality ratio. Price and quality are assessed through standardisation, implementation planning, vision and roadmap, usability testing and a project manager interview. The supplier must also participate in product demonstrations, usability testing and verification, and must successfully pass the proof of concept before final award. The tender requires detailed evidence of financial capacity, ISO 27001 certification, relevant SaaS references and signed supporting documents.