Office automation services

Summary

The tender concerns office automation services for Irado, including ICT infrastructure management and maintenance, workplace management and service desk support in a hybrid on-premises and cloud environment. The estimated contract value is EUR 450,000. The planned contract period is from 6 November 2026 to 31 March 2030, with the possibility of up to six one-year extensions. The tender must be submitted by 22 September 2026 at 08:00. Evaluation is based on quality and price: the price sheet carries 400 points, while the quality criteria cover the service delivery plan (100 points), capacity and service delivery (150 points), security and support capabilities (100 points), top-level integration (50 points) and presentation (200 points).