Performance and functional improvements to the 112 website and applications

Summary

The tender concerns performance and functional improvements to the 112 website and Android/iOS mobile applications, including Laravel and system architecture improvements, offline mobile content, API and caching optimisation, accessibility, monitoring, database migration and deployment across at least two data centres. The contract is not divided into lots and alternative tenders are not allowed. The estimated value is up to EUR 41,999.98 excluding VAT. Services must be completed within 3 months, followed by a 24-month warranty period. The award is based on the lowest total price excluding VAT. Tenders must be submitted electronically by 11 September 2026. The solution must support operation for up to 200,000 users or requests per minute, use the contracting authority’s infrastructure, and exclude goods and services originating from Russia or Belarus.