Appointment scheduling and video conferencing system as off-the-shelf software for the City of Mikkeli

Summary

The procurement concerns an off-the-shelf SaaS solution for appointment scheduling and video conferencing for the City of Mikkeli. The system must support appointment management and video meetings for employment services through one platform, be easy to use, comply with data protection and other applicable legislation, and be deployable quickly. The service must include the necessary user interfaces, software, system software, licences, maintenance and support. One supplier will assume overall responsibility. The contract is expected to start in November 2026 and will remain in force until further notice. The tender deadline is 19 October 2026 at 09:00.