Multichannel communication services and B2C invoice delivery

Summary

Kallio Software Oy is preparing a cloud-based service for the multichannel delivery of communications and consumer (B2C) invoices on behalf of three owner unemployment funds. The service is planned to cover email and SMS notifications, electronic letters through Suomi.fi Messages and OmaPosti, printed letters, and the delivery of e-invoices and paper invoices, together with implementation, ongoing support and separately ordered expert services. Estimated communication volumes are about 133,000 items per month (1.596 million per year), and invoice volumes about 126,500 per year; the January membership-fee billing peak is estimated at 86,000 invoices. The planned contract period is 36 months with two 12-month options, and the procurement is not divided into lots.