Technical system administration support

Summary

The tender concerns technical system administration support divided into three lots: SAP Basis support, software development support and software development support for the risk area. The contracting authority intends to conclude a framework agreement for each lot; for the SAP Basis lot, a framework agreement with up to the three highest-ranked bidders is planned, while one bidder will be selected for each of the other lots. Specific assignments will mainly be awarded through mini-competitions. The services include, among other things, monitoring and maintaining SAP systems, applying updates and security patches, resolving incidents, coordinating system and client copies, and updating documentation. Tenders must be submitted by 1 October 2026 at 12:00. Tenders remain binding for 60 calendar days, variant tenders are not permitted, and each bidder may submit one main tender. Price is assessed together with a personnel concept; price is not the only award criterion. The estimated procurement value is EUR 1,850,000, with no lot-specific breakdown provided.