Technical support for Oracle software products used by Wald und Holz NRW (Software Update License & Support)

Summary

This procurement concerns the provision of technical support for Oracle software products used by Wald und Holz NRW, including Software Update License & Support, for a one-year period (17.12.2026–16.12.2027). The product suite includes Oracle Database Enterprise Edition - Processor Perpetual, Oracle Real Application Clusters - Processor Perpetual, Oracle Diagnostics Pack - Processor Perpetual, Oracle Tuning Pack - Processor Perpetual, and Oracle Database Standard Edition - Named User Plus Perpetual. The procedure is a public UVgO tender; the contract will be awarded to the bid with the lowest net price; prices are to be submitted on the price sheet; no bid alternatives are allowed. Offers must be submitted electronically via the NRW procurement platform; payment terms are 14 days net or 30 days net, with payments made after acceptance of the provided services. The contract will be concluded based on all tender documents, submitted bids, and subsequent communications, and the selected bidder must be capable, reliable, and compliant with all applicable regulations.