Open procedure for the supply, implementation, hosting, maintenance and support of an integrated financial ERP software in SaaS mode for Cellmade (Régie du Travail Pénitentiaire)

Summary

Open procedure concerns the supply, implementation, hosting, maintenance and support of an integrated financial ERP software in SaaS mode for the Régie du Travail Pénitentiaire (Cellmade). The contract covers general ledger, analytical accounting, budgeting, vendor management, CRM, procurement, sales and invoicing, fixed assets, approval workflows, and statutory reporting; PEPPOL interfaces, CODA/FEBELFIN banking interfaces, integration with GRATI, data migration, a separate UAT environment, and bilingual training (FR/NL). Hosting must be within the European Union and comply with GDPR, information security and compliance requirements defined in the tender. The tender's award criteria are as follows: price 40%, software functionalities 30%, Proof of Concept 25%, implementation methodology 5%.