Provision of telecare services

Summary

The tender concerns the provision of continuous telecare support, operating 24 hours a day, 7 days a week, throughout the year, for 40 people requiring support. The contractor must provide 40 new wearable monitoring devices, a 24-hour operational and alarm centre, a dedicated mobile or system application for users and caregivers, and implementation training. The contract runs until 30 June 2029. Offers must be submitted electronically via the e-Zamówienia platform by 31 August 2026 at 07:00. Evaluation is based on price (60 points), the qualifications of staff handling alarm notifications (20 points), and social enterprise status (20 points).