Nationwide digital wayfinding at railway stations

Summary

The procurement covers the creation of a nationwide digital navigation solution to help passengers with visual and/or physical disabilities independently find facilities and platforms at railway stations. It is a framework agreement with one supplier, initially lasting 60 months, with up to five possible extensions of 12 months each. Bids must be submitted electronically in Dutch by 7 December 2026 at 23:59; variants are not allowed, and bids must remain valid for three months. Evaluation considers price and quality: the user test is worth 50 points, the CO2 Performance Ladder criterion provides a notional price reduction of up to 25% of the bid price, the implementation plan and performance criteria are each worth 10 points, and the ICT architecture design is worth 5 points. The bidder must provide the required qualification declaration and comply with the conditions set out in the procurement documents; the supplied document gives no specific financial or experience thresholds.