Software reseller

Summary

The tender seeks one software reseller for Gemeente Altena. The successful bidder must supply and manage standard software licences, orders and SaaS services and provide advisory, selection, implementation support, contract management and invoicing services. The scope covers the full software lifecycle, including licence optimisation, contract monitoring, reporting, operation of a customer portal and transition to a successor provider. The estimated framework value is approximately EUR 2,500,000 per year and the maximum value is EUR 30,000,000 excluding VAT; the contracting authority guarantees neither order volume nor turnover. Tenders must cover the entire assignment, contain no variants and be submitted by 3 November 2026 at 10:00. The award is based on up to 400 points for price and 600 points for quality. Quality consists of the approach to performing the assignment (150 points) and a practical case (450 points); an insufficient score for either quality criterion leads to exclusion.