Framework agreement for a savings customer portal for Crédit Municipal de Paris

Summary

Crédit Municipal de Paris is procuring a SaaS customer portal for its savings business under a framework agreement. The contract covers supplying and integrating the portal, migrating existing accounts and data, hosting, maintenance, and exit assistance. The portal will support online savings-account opening and customer identification, as well as routine management of savings accounts; it must integrate with the bank-management system. The agreement covers one lot, initially 12 months, with three possible 12-month renewals, for a maximum term of 48 months.