Digital communications and CRM-GDPR services

Summary

The contract covers two services: delivery of digital communications and provision of a CRM solution compliant with personal data protection requirements for the IngénierY agency. Bids must be submitted electronically and must include the basic solution described in the tender documents. A technical variant may be submitted separately only for the deployment methods for Lots 1 and 2; the price schedule must not be amended. The contract runs for one year and may be renewed once for a further year, for a maximum total duration of two years. Bids will be assessed on technical merit (30%), measures to reduce the environmental footprint (10%), and price (60%). The submission deadline is 22 October 2026 at 12:00. Bidders must provide turnover, qualification, experience, and insurance or banking evidence; no minimum turnover amount is specified.