Definition and implementation of a digital transformation strategy

Summary

The tender seeks an advisory service to define and implement a digital transformation strategy for the Territorial Collectivity of Saint-Pierre-et-Miquelon. The work covers diagnosis of the current situation, process mapping, user journeys and online services, target architecture, comparative analysis of digital solutions, procurement strategy, information security and data protection, document management, future electronic archiving interoperability, change management, workshops and responsible use of artificial intelligence. The optional stage provides technical assistance in analysing subsequent offers. The base stage lasts 6 months and the optional stage lasts 3 months; the optional stage may be activated within 12 months after completion of the base stage. Offers are due by 29 September 2026 at 16:00 Saint-Pierre-et-Miquelon time and remain valid for 90 days. The tender is not divided into lots. Evaluation is based on price (40%), technical value (40%) and environmental performance (20%). Participation requires the candidate forms or equivalents, at least five similar service references from the last three years, a signed commitment document, and a technical or methodological proposal including the project manager’s and deputy’s experience and CVs, organisation, methodology and delivery resources. Electronic submission and compliant electronic signatures are required.