Postal services for the Open University of Catalonia

Summary

The tender is for postal services for the Open University of Catalonia (UOC) for one year, with the option of one 12-month extension. The contract is not divided into lots. Services include collection, sorting, transport and delivery of domestic and international ordinary and registered letters, advertising and marketing mail, and an online burofax service with proof of delivery. The contractor must arrange weekday daily mail collection and, when requested, individual collections at the agreed unit rates. Coverage must extend throughout Spain, Andorra and international destinations. Ordinary and marketing mail is delivered to mailboxes, while registered items and burofaxes are handed over against a signature. For example, the maximum delivery time for ordinary mail is D+1 locally, D+4 to Europe and D+10 to the rest of the world, in working days; burofax must be delivered within 24 hours in Spain and Andorra. The contractor must provide an online environment for managing and tracking consignments, downloading acknowledgements of receipt and sending burofaxes. Formula-based award criteria total 100 points: prices account for 49 points, the availability of admission offices in specified locations for up to 42.5 points, and faster provision of tracking numbers for registered mail for up to 8.5 points. The bid must include every required price item and must not exceed the budget or maximum unit prices. The tender documents state a base budget of EUR 14,243.69 including VAT, while the approval decision states EUR 14,316.29; check the applicable amount in the official tender documents. The estimated total value is EUR 26,936.90 excluding VAT. Bidders must demonstrate relevant postal-services experience, the required turnover and postal-service authorisation, and be able to provide the specified service centres, management website, quality, environmental and information-security assurance, and insurance cover.