Patient transport services in Tarragona province

Summary

The tender covers non-emergency patient transport in Tarragona province for workers insured by Mutual Midat Cyclops. It is divided into two lots: Lot 1 covers Tortosa and its surrounding area, while Lot 2 covers Tarragona, Reus and their surrounding area. The service includes individual stretcher transport in A1 ambulances and shared transport in A2 vehicles; emergency life-saving transport is outside the scope. Scheduled journeys must be requested at least 12 hours in advance, and patients must arrive at their destination 15–30 minutes before the stated appointment time; waiting to collect a patient from a medical facility may not exceed 30 minutes. Unscheduled journeys must be provided within 60 minutes of the request. Services are planned for Monday to Friday, 8:00–20:00. Bids are submitted by lot, with pricing based on journeys and, where applicable, kilometres. The budget is EUR 192,950 for Lot 1 and EUR 485,140 for Lot 2; the tender documents specify the applicable bid ceilings and unit-price limits. The bidder must be able to provide at least one A1 and two A2 ambulances for Lot 1, and at least one A1 and three A2 ambulances for Lot 2. Vehicle permits and technical-health certificates must remain valid. The best-ranked bidder must evidence vehicle availability and provide sufficient qualified staff and a documented quality-improvement process. The initial contract term is one year; the administrative approval document specifies no extensions.