Access Control and Initial Visitor Guidance Services at Adeje Town Hall

Summary

The tender covers one auxiliary reception and concierge service at the main building of Adeje Town Hall. The employee will control and manage visitor entry and movement, receive visitors, monitor occupancy, and provide initial information and directions. Duties may also include opening and closing rooms and checking lighting and alarm systems when required. The service does not include the duties of a security guard. The regular schedule is Monday to Friday, 7:00 a.m. to 3:00 p.m.; service hours must also be adjusted if the building's public opening hours change. The contract runs for two years, with an option to extend it by one year. The maximum price for the two-year term is €70,000 including the 7% Canary Islands indirect tax; invoices are issued monthly. Price is worth up to 60 points. Up to 40 further points are awarded for a 20%, 30% or 40% gross pay increase for staff assigned to the service. Bidders must account for taking over one full-time auxiliary concierge employee, whose gross annual pay is €17,094 and whose seniority dates from 17 May 2022. Participation requires the prescribed responsible declaration and electronic offer, commitment to the required personnel and material resources, and appointment of at least one technical coordinator. Service staff must speak and understand both Spanish and English. The successful bidder must provide €100,000 civil liability insurance and a final guarantee equal to 5% of the final offered price excluding tax.