Support service for network equipment and services

Summary

The tender covers one year of 24/7 support, maintenance, monitoring, backup and resilience services for CNIC network equipment, servers, telephony, wireless networks, email filtering and public key infrastructure. The estimated contract value is EUR 149,757 excluding VAT, with a maximum budget of EUR 181,205.97 including VAT. The contract is not divided into lots and requires an on-site visit. Bidders must demonstrate the required turnover, comparable experience, security certification, qualified and certified staff, manufacturer support arrangements, insurance and technical solution. Price is worth 55 points, while technical and quality criteria account for the remaining points; the technical offer must score at least 10 of 25 points.