Cloud-based software solution for partial digitization of the KYC process

Summary

The tender concerns the provision, implementation and operation of a cloud-based software solution for the partial digitization and automation of the KfW Group’s KYC process. The solution must support, among other things, the identification, verification and monitoring of customer relationships and use artificial intelligence for document analysis. The tender must be submitted electronically in German by 22 September 2026 at 10:00, and it must remain valid for 80 days. Variants and multiple tenders are not permitted. Price accounts for 40% and quality for 60% of the evaluation. Environmental aspects are also assessed, including travel by public transport or electric mobility, at least 90% renewable energy in the electricity consumption of the data centres used for the service, laptop use for at least 3 years and server hardware use for at least 5 years. Participation requires compliance with turnover, management-size and relevant-reference criteria; the precise thresholds must be checked in the tender documents. Information-security evidence and detailed data-protection and subcontractor-control measures are also required where personal data is processed.